Since my furry family will always have the food they will eat... not bury.....
I know you guys have my back, especially since I am disabled. I can't even imagine lugging cases of canned food when I can barely walk. I look forward to a long relationship.
-Barbara Garzelloni 07/18/12
Avery Cox (and Montana, Dakota, Mikey and Homer) 07/03/12-
I just wanted to comment on the ease of ordering from PetFlow. Last week was my first visit to your site; it was easy to navigate, and gave me lots of choices. When I found what I was looking for, the ordering process was very simple. I have never had dry food shipped to my home, and I was a bit concerned about how it would arrive. The two large bags I ordered were packed in a heavy cardboard box, and arrived 2 days after I ordered in perfect condition.
I'm looking forward to ordering from you again.
thanks so much!
-Judy Williams 06/25/12
Just to let you know that PetFlow is the best company going for dogs. You make everything so simple, even for a senior like me. Echo has been on a special diet from Royal Canin (Low Purine) for years. Being in Florida for the winters helped us out a great deal since many places, if at all, carry this food and with PetFlow being there for us, it's delivered right to my door. No worry or hassels. It's so simple and easy to order and the best customer service ever, not to mention the best prices!
I have just rescued a dog similar to Echo, Toby is his name, and with the little samples that PetFlow offers at times it really helps to decide what food to give Toby since he can't eat Echo's food and your suggestions on dog food are of immense help. Great job that you folks are doing and I can't tell you how pleased I am. I want everyone to know about your great company and I'm telling all my dog parents about you. You're great!!!
-Richard Soltys 05/25/12
Petflow handles my flexible needs easily, (the people are great!) just call or email and everything is taken care of. The free shipping makes a world of difference on these heavy orders and auto delivery in combination makes them the best service around.
Lya Smith 05/21/12-
Since then, our furbabies are enjoying their favorite food, brought at the door, with no hassle. Petflow's service is so awesome, and the prices are so good, that we are keeping the service even if my fiancé is back now.
Thank you, Petflow, for your wonderful service!
Many thanks from Whisper and Maya too!
-Day & James 05/18/12
My #1 dog, Nikkou, is a moocher and had put on a little extra weight too, so the Canidae Snap Bits Treats have been a great find for him. He can snack all he wants, stay on his diet, and I can get them delivered from Petflow! I'm sure they're healthier than his previous treats too. I'm so glad I discovered you through dogfoodscoop.com! We'd had dog food deliveries through other companies over the years (we've had several search and rescue dogs) ~ but never any we have been so thoroughly satisfied with. You really do outdo yourselves!
-Candyce Corcoran 04/25/12
Sandra Snead 04/06/12-
I placed an order on Wednesday last week for my dog Sasha's prescription food (Royal Canin Urinary SO). The package arrived via Fed Ex on Saturday. My fiance and I unpacked her food. A short time later he took our two girls outside and took the box with him to put in the shed. I looked out my kitchen window to see the box sitting in the driveway with Sasha sitting inside it. She would not let our other dog Sadie near it. She knew it was hers and was not about to share. It was so cute. I just had to take a few pictures.
I hope you find it as cute as I did. She certainly likes her packages from Petflow.
-Janice L. Stamm 03/14/12
Ellie Goldstein 03/13/12-
Vicky Kyle 03/02/12-
In my suburban/rural area all the pet stores sell live, caged pets. None of the pet stores in the nearest city sell caged pets but the drive is far and inconvenient. Not wanting to support outdated, unethical, unhumane practices, nor use up fossil fuels and excess energy, I needed a novel, convenient, dependable, ethical way to get my pets' foods. Petflow is my solution. And, they are dependable, easy to use, and less expensive than retail! Thanks Petflow!
I have received two shipments from you so far and have become a member of your auto-shipment program. I feed both my dog and my cats a food that is very difficult to find yet had no trouble finding it with you. In addition, even with shipping, the price is reasonable!!
Being disabled and not driving, it is often difficult to get out. When I do, lifting thirty-pound bags of food (and we are talking two here—one for dog and one for cat—and my puppy is growing!) is nearly impossible. Having these delivered to my front door is such a Godsend!!!
I have found your company dependable and easy to work with. Your prices are excellent and choice of products phenomenal! Keep up the wonderful work!
P.S. Now you just need to start carrying bird and chinchilla food and I'll be all set
Joyce A. Anthony 02/07/12-
With kindest regards,
-Judy Wood 01/24/12
I would like to take a second to thank you for such an outstanding service. Although I went with Petflow because it was by far the most inexpensive option for our cats' food, the ease of the recurring
shipments, the upfront notifications and ability to change/delay shipments is incredible! It's actually a service to the customer (me), rather than some way to ship more food and charge more!!! Great concept and nice implementation!
I have attached the best two pictures (out of more than 50 I have taken). She runs from me, she runs from the camera. I have mostly blank pictures, or some of her back or tail as she runs in fear.
Clear Bear had numerous ear infections at her foster home. That is why she is on Organix dog food. I understand her ears got a lot better on this organic food. I continue her same (dry and wet food) Organix diet, using grain free when I can (sold in large cans). I plan to keep ordering the smaller 5.5 ounce cans from your website. Thank you for your interest. Keep up the good work in your email and phone customer support! Thank you.
Linda Barnello 01/05/12-
-Michelle and Desi, The Dog Who Needed Special Food 12/13/11
I am so glad that you are in my life! You have made my life so much easier, and my little Gigi loves her vegetarian food you send her too! Thank you for being here for me! I am so glad that I found you!
Mary Moore 12/08/11-
Thank You! Thank You! Thank You!
I ordered my dog food late Wednesday, figuring it would be delivered on Monday since Thursday was Thanksgiving...On Friday I received a notice, which you always send out, notifying me that my order was shipped...& there it was on my doorstep Saturday.. Your prices are lower than in my local store, even if it were the same price, it still would be worth it purchasing it from your company. No standing in lines, no gasoline used & even more important, NO BACK pains carrying 35lbs of dog food, You are the best....Oh & great prices on treats too....Thanks Petflow....WOOF!!
Twelve Paws 11/29/11-
-Connie and Henry Faivre 11/22/11
I just wanted to say a Great Big thank you for all of you. I was driving over 100 miles round trip after calling several places to see if they even had the brand I needed to get my dog food. And now, thanks to all of you, it is delivered to my door. No more calls, no more trying to find my brand, no more driving special trips to get what I need. You are awesome , awesome, awesome. Thank you so very much.
Janie Heatherly 11/21/11-
Joyce Randall 10/28/11-
Thank you again,
-The Johnson Family and Peanut, Pookie, Simba, Luna, Rocky, Noogie and Dottie 09/27/11
Nancy Tate 09/14/11-
Thank you PetFlow for carrying and supplying quality
dog food that is simply very healthy for our beloved pets!
-Mrs. Dannie Morris 08/10/11
Jenny Harvey 08/10/11-
It might sound silly to some that I freak over saving a $1 but in today's economy when companies are cutting costs at a disadvantage to customers, and frugality is key to surviving the tough economy, it is nice to see that Petflow not only has the nicest customer service team but the most competitive prices! Thank you for being there for my two lovable Rottweilers, Tasha and Sophie. They will thank you too when they get their newest delivery and they try to trip me out of the way to get to the Petflow box first!
Kelly Bowman 08/04/11-
And I love my reminder notices.
-Teri Hontas 07/07/11
Here's the family! These are the special 3 who love you as much as I do. You are always there during diet changes on my orange Khamir, Archie, the black & white, and Saadi the tabby have to eat what he eats. Khamir has IBS and we're investigating how to manage it so he won't be uncomfortable. He is as sweet as he looks and he is as taken with Jeremy and Ian as am I. Your customer service department is what it used to be when I managed one. Your personnel are nice, knowledgeable and very attentive but never pushy. I love your selection of food and your prices, and those now treats are healthy as well as, yummy. I can't wait till you start handling probiotics. Now has great ones - let me know and I'll have more business for you. Oh yes, thanx for opening the las vegas warehouse so I can get my product expedited.
I'm selling it for you, believe me. Thanx for being there for us. We are all grateful.
Dixie Lee Anderson 05/26/11-
It was late last night when i realized that i had forgotten to update my next order for an earlier delivery. I thought I would have to run out to the specialty store to buy a bag of dog food to tide us over but when I was able to update the shipping to go out today, i was thrilled.
Then today, I got an email that my credit card was denied so I immediately checked on the card and called Petflow Cust support . The rep was so nice and gladly resubmitted the charge and it completed (there must have been a glitch); a few hours later I get the tracking info and my shipment is scheduled to be delivered tomorrow! Sure, Fedex can't guarantee tomorrow but my past experience would indicate that tomorrow is a good bet. The fact that the dog food is not sitting around in uncontrolled conditions for days is very important to me.
FAST service, easy to use website, 2 days from order to delivery, free shipping, nice people, fair prices....you bring me peace of mind!
And I even got paid for a referral :) Petflow is the best !!
very satisfied customer,
-Cher Teel 05/23/11
It was a great first experience. The prices were the same or less than at my local Petco, and the free shipping was the icing on the cake. The shipment arrived promptly, and since I am petite it was nice not having to lug the heavy bags in and out of my car. I plan to place a large order every several months for my two dogs and two cats.
I'm looking forward to many more orders in the future. Thank you!
Mary Boehler 05/23/11-
Love and kisses,
-Beau and Lucy Wychock 05/02/11
I just wanted to tell you how great your company is for people like us. We live in a remote mountain area of upstate New York and the nearest store that carries the brand we want (Taste of the Wild) is 60 miles away.
We love not just the fact that you ship to our home for a flat rate that is so much lower than the cost of gas for a 120 mile round trip but that we can alter the orders as needed. We have 3 dogs and one is 16 years old so her eating habits are up and down. We love that we can change the amounts of food we get for any order and are not locked into the same every time.
We have told other people about this great service - still am amazed that you do this for such a reasonable price.
Janice & John Rajca, Penny Girl, Cedric and Sable 04/12/11-
I have to admit I was a little nervous about ordering dog food online. I am on disability and only get paid the 1st of the month. At times, this can make budgeting expenses difficult. I was near the end of my supply of dog food and worried I would run out before your shipment arrived. My fears were needless, your shipment arrived in less than 48 hours. Thank you for the superior service, I have signed up for your auto shipment program. In addition I am spreading the word to all my friends and family. I volunteer at a local animal shelter and do pet therapy, so there are many who can benefit from your program.
Thank you again,
-Rebecca Luciano 04/07/11
Tom Wirth 04/07/11-
My two year old TFT, Jake, has had problems with his stomach for the past eight months. He's had surgery in the fall of 2010 after trying medicines and other options. I was getting my family to pick up food for him when they went out of town to Lexington or was having my family from Louisville bring food for him when they came to visit. That is really asking a lot of a family member do your pet food shopping. Even with that, I wasn't always able to get the exact food I needed. Finally I found PETFLOW on the internet. I was a little leery at first, thinking maybe the food would be old or would be about to date out on the package. How WRONG I was. Every order I've received has a long date, the bags are always fresh and nice, but most of all, I can get the foods I need for all three of my dogs without any hassle at all. This week Jake went on a Royal Canine veterinarian prescription food. No hassle for me. My vet faxed the prescription to Petflow, I chatted with them about my order, they sent my order straight to the warehouse and it shipped out the next day. I am scheduled to receive it this afternoon. Thank you for all your help Petflow customer service.
-Cathy Sumpter 04/01/11
Jeannie G. and Blue 03/28/11-
-Niamh MacGuinness 02/22/11
James & Linda Rogers 02/21/11-
-SH from MA 02/08/11
Even with the big Blizzard this last week I still got my pet's food within three days! Fantastic!!!! The best part is I did not have to drive in any winter storms just for dog food!!!! The pet store was out last week. That was before I found your site. Not a problem anymore!!!
Customer service that picks up the phone when you call? I was amazed!
No run around & straight answers. Superior customer service!
WOW! Thank you so much for altering my program details for the free shipping! You guys are GREAT!
Mari E. Kolbe 02/03/11-
I have passed along this information to the dog rescue I volunteer with 'Best DAWG' and I include a raving review!
Wishing you much continued success!
-Glicer Nalvarte 02/02/11
Kathy Brunner 02/02/11-
-Barbara McWha 02/01/11
Betsy, for Missy, Bob, Holly, Emma, Jellybean & Carlson!!!!!! 01/24/11-
-Sherri Athanasia 01/24/11
Dulcie Marshall 01/24/11-
-Kathleen Bachus 01/13/11
I just placed an order for the first time yesterday with your company. I did a live chat with "Ken", after placing my order as I really needed expedited shipping but didn't see an option for that. Ken was great at explaining the process for filling and shipping orders and said he could not guarantee that it would ship same day but would send the order over to the warehouse. I see on the email I received this am that my order DID indeed ship yesterday! It will arrive here in Maryland today. I just wanted to congratulate you all on the awesome service! I will spread the word about your company.
Colleen DeFraites 01/03/11-
Happy New Year and thanks for making my life so much easier!!!
-Kelly Krohl 12/30/10
I was so nervous about ordering my dog food on line. You have changed me forever. Everything went great.. I have three, yes three, 100 pound plus Rottweilers.I spent over three hours on your website researching dog foods, trying to find the best one for the price range I had in mind and looking for ingredients that were reportedly the ones for healthy dogs. The fact that I was able to see the ingredients on each one and compare between brands for the cost was AWESOME!!!The delivery is what had me worried. However, on the day I ran out of my store bought brand, your bags came to my door just as promised. I ordered a brand called Canidae and my dogs LOVE it. I just wanted to tell you that I really appreciate your site and your service!!!
Thank you from my family and Nanook, Tico, and Sassafras.
Jacki Hart 12/17/10-
How wonderful getting what I need delivered at my door.
I felt like a kid at Christmas opening the carton! Teddy could smell there were some great things in that carton for him! Right on the top was the very large and heavy "Sarge" bone. Perfect to keep Teddy busy more than a few minutes.
Teddy lifted that bone right out of the carton as if he expected it to be there for him.
I first opened "Taste of the Wild" Roasted Bison & Roasted Venison dry dog food. That is the best smelling dog food I have ever bought - It smells just like a charcoal grilled steak!
Teddy said it was wooferful food!
I selected the cat and dog foods by the ingredients for each pet's health needs. How easy it is to have all that information and huge selection of pet foods available on one site!
I will do my best to spread the word about "Pet Flow" to all my pet lover friends!
I have to agree with my dog, doing business with "PetFlow" is wooferful!
Thanks so much!
-Heather Ka 12/03/10
This time I truly realized how much I love you guys. My delivery came during a bitter cold night when it was hailing! I can't believe that your price is almost the exact same as the store, and you save me gas and most importantly my time! I was cuddling with my miniature schnauzer Alex watching CSI, instead of driving around in a hail storm, thanks PetFlow!!!!!
I don't live nearby a store that carries quality pet food and treats, therefore, I don't KNOW what I would do without Petflow.com! I would recommend this company to ANYONE who would like to save on the hassle of getting their pet food at local pet stores, or those who'd like to save on the $3/gallon gas! AND, going through other online pet food stores will literally break you, with their shipping costs! Local chain pet stores don't even carry half the quality product that Petflow.com does.
You CANNOT GO WRONG, using Petflow.com! It is a blessing, and I'd HIGHLY recommend them to anyone!
-Deanne McKimmey 11/22/10
Audrey Breheney 10/03/10-
-Meryl Schwartz 09/03/10
I was so amazed at the speediness of this delivery! WOW! Thanks again! A very happy customer
Bridget T. 08/23/10-
-Terrance Nawrocki 07/04/10
Kim J. 06/23/10-
You guys are great - keep up the good work and I'll keep ordering.