About Us

PetFlow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 300 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.

Based in New York City with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.

Good Foods

Good Foods

Your pet's wellness is why we're here. Our expert merchants carefully curate the best products out there, so you can rest assured that your fur baby is in good hands...or paws?

Good Deeds

Good Deeds

We donate over 15,000 pounds of food to local shelters every month. That's nearly a bowl of food for every order we ship!

The Best Service

Best Service

Your satisfaction is incredibly important. We're committed to getting you the best quality products to your door fast and reliably.

Our Values

The best food for your best friends

We pride ourselves in carrying the highest-quality brands of food, treats, and more. Thousands of items are in stock right now!

We know pet wellness

Need help choosing the right food for your pet? Our amazing Customer Service team is happy to help!

Super fast delivery

Most customers receive their orders in 1-3 business days. We love getting you and your furry friend the things you need quickly.

Convenient Auto-Ship

You pick the schedule, we ship the food. It's that simple. Never run out again!

Free shipping on orders $49+

Many of our Auto-Ship customers automatically qualify for free shipping on our dime.

Fun Facts

15,000 pounds 15,000 pounds

of food donated to shelters every month.

8,500 items 8,500 items

are in stock and ready to ship at any given time.

1.75 million 1.75 million

pounds of fresh, quality pet food are shipped from our warehouses every month.

Our Management Team

Mike Lackman - CEO
Mike Lackman
Mike Brumenschenkel - Finance
Mike Brumenschenkel
Tim Lorenz - Operations
Tim Lorenz
Nate Krantz - Technology
Nate Krantz
Garroch Neil - Product
Garroch Neil
Mark Skrapits - Purchasing & Merchandising
Mark Skrapits
Purchasing & Merchandising
Cody Flaherty - Customer Experience
Cody Flaherty
Customer Experience